Customer Success at Marketbeam is the Secrete to our success

From small businesses to global organizations, we provide the care and insight to help your organization scale and grow.

TRUSTED AND RECOMMENDED BY

GETTING STARTED

Onboarding

Admin onboarding

Seamless Integration: Our expert team will guide you through a smooth onboarding process, ensuring you’re fully equipped to leverage MarketBeam to its fullest potential.

Personalized Training: Receive tailored training sessions designed to meet your specific needs and goals.

Best Practices: Learn valuable tips and tricks from our experienced professionals to optimize your MarketBeam usage.

PERFORMANCE BENCHMARKING

Ongoing Hypercare

Admin onboarding

Quarterly Check-Ins: Benefit from regular meetings to discuss your progress, set new objectives, and explore strategic opportunities.

Data-Driven Optimization: Our team will analyze your MarketBeam usage data to identify areas for improvement and provide actionable recommendations.

Continuous Support: Enjoy ongoing support and guidance throughout your journey.

SUPPORT & COACHING

Tech Support

Admin onboarding

Unlimited Assistance: Access our dedicated tech support team for prompt and efficient assistance whenever you need it.

Comprehensive Documentation: Refer to our extensive documentation for detailed information and troubleshooting tips.

Support Calendar: Stay informed about our support team’s availability and schedule assistance accordingly.

Reviews on G2

Hospital & Health Care

Mid-Market (51-1000 emp.)

I have implemented MarketBeam with 2 companies and believe it an essential solution

Hospital & Health Care

Mid-Market (51-1000 emp.)

The tool was very simple to set up and produced immediate results we were looking for, especially on Linkedin. Our team adopted it and started using it immediately. The auto-share has truly enabled many of our team members who would not have utilized social media otherwise.

Verified User

Mid-Market (51-1000 emp.)

Really handy tool for quickly and efficiently sharing info on Social media

Pawel S. (CSM)

Enterprise (> 1000 emp.)

Great tool to share communication on social media

GETTING STARTED

Onboarding

Employee onboarding

Comprehensive Training: Our customer success team will conduct a thorough training session to equip you with the knowledge and skills needed to effectively amplify our social media content.

Training Resources: Recordings of the training sessions will be made available for future reference and new hires.

Streamlined Integration: We’ll ensure that training materials are included in your new employee packet for easy access.

PERFORMANCE BENCHMARKING

Ongoing Hypercare

Employee onboarding

Direct Support: Need assistance? Simply raise a ticket directly from the app for prompt support.

Dedicated Support Team: Our team is always ready to assist you with any questions or challenges you may encounter.

SUPPORT & COACHING

Tech Support

Documentation and Resources

Knowledge Base: Access our up-to-date knowledge base for comprehensive information and troubleshooting tips.

Self-Onboarding Videos: Learn at your own pace with our concise self-onboarding videos.
Efficient Onboarding: Complete your onboarding process in just 5 minutes.

Start Your Journey with MarketBeam

Looking to level up your social media management? MarketBeam has the tools for small businesses, enterprises, and agencies to thrive.